Privacy Policy

1. What Data We Collect

We may collect and process the following categories of personal data when you interact with our website or services:

• Identity Data: Full name, company name, and job title.
• Contact Data: Email address, phone number, and physical address.
• Technical Data: IP address, browser type, operating system, and tracking data (cookies).
• Inquiry Data: Information provided through our contact forms or customer service channels.

2. Purpose & Legal Basis for Processing

We only process your personal data when we have a legal basis to do so under the PDPL. The table below outlines our processing purposes and their corresponding legal bases:

3. Cookies & Tracking

Our website utilizes cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver personalized advertisements. Visitors can manage their cookie preferences at any time via our website's cookie consent banner. We strictly require explicit consent before deploying any advertising or non-essential tracking cookies.

4. Data Storage & Cross-Border Transfers

Your personal data is primarily stored on secure servers located within the Kingdom of Saudi Arabia. In cases where data is transferred internationally (e.g., via third-party cloud service providers), we ensure such transfers comply with PDPL regulations and that appropriate safeguards are implemented to protect your information.

5. Data Retention Limits

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. For standard inquiries and non-essential tracking data, our retention limit is currently set to 14 months, after which the data is securely deleted or anonymized.

6. Your Rights Under PDPL

As a data subject in Saudi Arabia, you possess the following rights regarding your personal data:

• Right to be Informed: Knowing how your data is collected and used.
• Right to Access: Requesting a copy of your personal data.
• Right to Rectification: Correcting inaccurate or incomplete data.
• Right to Destruction: Requesting the deletion of your data when it is no longer needed.
• Right to Withdraw Consent: Withdrawing your consent for data processing at any time without affecting prior lawful processing.

7. Third-Party Disclosures

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers (such as hosting partners, analytics providers, or marketing agencies) solely to assist in operating our website or conducting our business, provided those parties agree to keep this information confidential and comply with PDPL.

8. Security Measures

We implement a variety of technical and organizational security measures designed to maintain the safety of your personal information, including encryption, secure socket layer (SSL) technology, and access controls to prevent unauthorized access, alteration, or disclosure of your data.